At La Belles, we strive for customer satisfaction, but due to the nature of our products, we maintain a strict no refund and no return policy, except for specific cases outlined below.

1. Return & Refund Eligibility

We only accept returns or refunds if:

• You receive an item that is damaged, defective, or incorrect

• You must contact us within 3–5 days of receiving your item with photo evidence

2. Non-Returnable Conditions

• No returns or refunds for reasons such as change of mind, size dissatisfaction, color variation due to screen/lighting, or minor imperfections

• No cancellations or changes after order is placed

• Sale items, undergarments, and custom products are strictly non-returnable

3. Exchange Policy

Exchanges are only allowed if a wrong or faulty item is sent. Exchanges are subject to stock availability.

4. Color & Product Disclaimer

• All product images are for illustrative purposes only

• Actual colors may vary due to photography, lighting, or device screens

• Products may have 1–3 cm variance due to manual measurements

• Minor issues such as loose threads or marks that do not affect product use will not be considered defects

5. Reselling Policy

We strictly prohibit third-party reselling or unauthorized use of our images and branding.

For refund or return requests, please contact us via IG: la.belles or email: enquirylabelles@gmail.com